Testimonials
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Whenever we order a heat
pump for one of our customers, your company, R.L. Gibson, gets
the installation scheduled within days. You always work with our
customers to make sure that their needs are met. If there are
any problems, and I can't think of any real problems, you
communicate with us and make us aware of it and then communicate
with the customer to make sure we are all on the same page.
When ever we have a customer with any questions, Roger or Steve
have given us their personal cell numbers that we can have our
customer call to get the information straight from the horses
mouth, so to speak.
Most of the people in this office have been in the industry for
more than 5 years and we all thought we understood heat pumps,
but Steve from RL Gibson came in just so we could ask questions.
We ALL found out that we had some misconceptions and/or did not
fully understand how heat pumps actually worked. Steve gave
every one of us a lot of valuable information and a better
understanding of the product.
As far as we are concerned, there is NO better company to do
business with on Heat Pumps and Air Conditioners than R.L.
Gibson Company.
And Shannon in the office has always been great help. If ever I
have called and had to leave a message, she calls right back.
Customer Service is very important to them all. If I had to rate
the company between 1-10, I would definitely give them a 10!
Sincerely, Lori Simon, Freedom Homes, 285 S Pacific Hwy,
Woodburn, OR 97071, 503-981-3141
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Thank you R.L Gibson,
Working with you and your team members has been exceptional. You
have quick response time even in the worst of weather
conditions. You are accurate and thorough in finding problems,
we could not have asked for a better service than what you have
provided us, not to mention your prices beat out the competition
hands down.
Thanks again, Affordable Housing Inc. Jessica Rafter,
www.mfdhome.com
(509) 481-3422
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